At Ndovuhost.com, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Kenyan Data Protection Act and international standards.

1. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, email address, phone number.
• Payment Information: Credit card details, billing address.
• Usage Data: IP addresses, browser types, access times.

How we collect it:

• When you register for our Services.
• When you contact us for support.
• When you use our website or hosting Services.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and enhance our Services.
• Process payments and manage your account.
• Send you service updates or promotional offers (with your consent).
• Comply with legal obligations.

We process your data based on your consent, contractual necessity, or legal requirements.

3. Sharing Your Information

We may share your data with:

• Payment Processors: To securely handle transactions.
• Marketing Partners: To send promotional materials (only with your consent).
• Legal Authorities: When required by law.

All third parties we share data with are required to maintain strict data protection standards.

4. Your Rights

Under Kenyan law, you have the right to:

• Access your personal data.
• Request corrections or deletions.
• Object to certain types of data processing.
• Withdraw consent for marketing communications.

To exercise these rights, email us at support@ndovuhost.com

5. Data Security

We protect your data with:

• Encryption for sensitive information.
• Firewalls and intrusion detection systems.
• Regular security audits.

6. International Data Transfers

If your data is transferred outside Kenya (e.g., for international clients), we use safeguards like standard contractual clauses to ensure its protection.

7. Cookies Policy

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

8. Changes to This Policy

We may update this Privacy Policy from time to time. You will be notified of significant changes via email or on our website.

For questions or concerns, contact us at support@ndovuhost.com.